![]() ![]() The only problem is that in case you lose the card, it takes a couple of weeks to receive the replacement as it is not made in India (I believe it is sent from Australia). It is quite thick, heavy and definitely feels very premium. It is made of a very special Titanium material. ![]() Somehow I have found Centurion to have the best prices on flights 99% of the time.Įven though the Centurion is the most expensive credit card available, American Express is shockingly unable to do the simplest of tasks where technology is concerned.įor example, if a supplementary cardholder wants to execute an online transaction, they are unable to do so on their own, as the OTP will only be sent via SMS (not even email) only to the Primary cardholder.Įven for any regular transactions at a point of sales such as a restaurant/retail store/petrol station, the supplementary holder will not receive any email or SMS confirming their transaction, and this information will only go to the primary cardholder.Īmerican Express Centurion Black Card – The REAL card The CARD Material: ![]() I have also had emails go unanswered for days. The one thing that the Concierge is quite good at is helping you book flight tickets. Even after leaving multiple messages to be called back, the team would not follow through. I have personally had many instances when I have called up the Centurion concierge and there have not been enough customer service staff to take my call. While the Centurion Concierge is quite highly regarded globally, from my personal experience I can tell you that the Indian team is not up to the mark, especially not after charging an eye popping R+ lacs of annual fees. Some of the things that the Centurion card can definitely do is help you get tables at popular restaurants around the world on very short notice. There is no way to verify any of these claims (at-least in India). There are a number of stories circulating on various forums about how the Centurion concierge has pulled off seemingly impossible tasks just to keep their clients happy. There is much hype surrounding the Centurion concierge service. Some of the above mentioned benefits can change from one year to the next.
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